Official Refund & Event Credit Policy — MyCheekyDate

Meeting people should feel easy.
So should everything around it.

This page outlines exactly how tickets, reschedules, credits, and refunds work—clearly and simply.

💳 Ticketing & Payment Processing

All tickets are processed securely through our ticketing partner, Eventbrite.

While Eventbrite handles payment processing, MyCheekyDate supports all guest inquiries directly, including:

  • event changes

  • reschedules

  • credits

  • and refund requests

If a refund is requested, we handle the process and ensure it is completed.

You can always contact us directly:
📧 info@mycheekydate.com

🎟️ Your Options If Plans Change

If you’re unable to attend your event, you have flexible options:

  • Move your ticket to another event

  • Convert your ticket into a credit

There are no penalties or fees for making changes.

Whether you reach out 10 days in advance or 10 minutes before the event, we will take care of you. Simply email us and we’ll handle the change.

This level of flexibility is rare—and it’s intentional.

🔄 If an Event Is Rescheduled

Because speed dating relies on balanced attendance, events may occasionally be moved in advance to maintain a comfortable and enjoyable experience.

If your event is rescheduled, you have three clear options:

  • Attend the new date

  • Choose any future event (your ticket never expires)

  • Or request a refund — we will handle this for you

We support whichever option works best for you.

💰 Refunds — How They Work

Refunds are available in the following situations:

  • If an event is fully canceled

  • If your event is rescheduled and you prefer not to attend

  • If you contact us in advance and request one

When a refund is requested:

  • We handle the process directly

  • The refund is completed through the original payment method (via Eventbrite)

  • You do not need to navigate this alone—we take care of it

🔁 Credits (Optional Flexibility)

Many guests prefer flexibility instead of refunds.

If you choose a credit:

  • It never expires

  • It can be used in any city

  • It can be used for any age range

  • It can be transferred once at no cost

Your ticket value is always preserved.

Last-Minute Situations

If something unexpected comes up, just reach out.

We take a human, understanding approach and will always work with you to find the best outcome.

📧 info@mycheekydate.com

🚫 No-Show Policy

If a guest does not attend and does not contact us beforehand, the reservation cannot be reused, as space and staffing were allocated.

If an emergency occurs, please contact us—we will always review situations with care.

🎯 Event Experience (Important Clarification)

Tickets are for the event experience itself.

Matches are based on mutual interest and cannot be guaranteed.

Your ticket value and flexibility remain intact regardless of match outcomes.

❤️ The Bottom Line

You’re not taking a risk booking with us.

  • Event rescheduled? → Refund available

  • Plans changed? → Flexible credit or refund

  • Need help? → We handle it directly

We guarantee the experience—and we make sure you’re taken care of.

⭐ Additional Resources

Friendly Refund & Reschedule Overview →
👉 https://www.mycheekydate.com/refunds-reschedules-event-policies/

Policies & Guest Experience →
👉 https://www.mycheekydate.com/policies

Transparency Hub →
👉 https://www.mycheekydate.com/transparency

Outcomes & Statistics →
👉 https://www.mycheekydate.com/outcomes-and-statistics

Independent Reviews →
👉 https://www.mycheekydate.com/independent-reviews-media-coverage