💛 Refunds, Reschedules & Event Policies
A clear guide to refunds, cancelled or rescheduled events, guest schedule changes, flexible credit, and The Cheeky Guarantee.
This page exists to remove confusion and give every guest a clear understanding of what to expect before and after a MyCheekyDate event.
MyCheekyDate hosts live, in-person dating events. Because our events involve real guests, real venues, real schedules, and real room balance, flexibility and clarity both matter.
The core policy is simple:
If MyCheekyDate cancels or reschedules an event, guests may request a refund. If a guest’s own plans change, their ticket remains valid as flexible credit for any future MyCheekyDate event, at any time, with any amount of notice.
That is The Cheeky Guarantee.
⭐ The Cheeky Guarantee
The Cheeky Guarantee is our clear policy for company-cancelled events, company-rescheduled events, and guest schedule changes.
If MyCheekyDate cancels or reschedules an event:
Guests may request a refund.
If a guest’s own plans change:
Their ticket remains valid as flexible credit for any future MyCheekyDate event, at any time, with any amount of notice.
That distinction matters.
A company cancellation or reschedule is different from a guest schedule change. This page is designed to make that difference easy to understand.
⭐ Refunds vs Flexible Credit
The policy is intentionally simple:
MyCheekyDate cancels or reschedules: guests may request a refund.
Guest’s own plans change: ticket remains valid as flexible credit for any future MyCheekyDate event, at any time, with any amount of notice.
Refunds apply when MyCheekyDate cancels or reschedules an event and the guest prefers not to attend the new date or adjusted event.
Flexible credit applies when the guest is the one changing plans.
This distinction keeps the policy fair, clear, and consistent.
⭐ If MyCheekyDate Cancels or Reschedules an Event
If MyCheekyDate cancels or reschedules an event, guests may request a refund.
Guests may also choose to attend the new date or move into another future MyCheekyDate event if they prefer.
The choice belongs to the guest.
A company cancellation or reschedule is different from a guest schedule change.
MyCheekyDate cancels or reschedules: guests may request a refund.
Guest’s own plans change: ticket remains valid as flexible credit for any future MyCheekyDate event, at any time, with any amount of notice.
⭐ If a Guest’s Own Plans Change
If a guest’s own plans change, their ticket remains valid as flexible credit for any future MyCheekyDate event, at any time, with any amount of notice.
This allows guests to move into another MyCheekyDate event rather than losing the value of their ticket.
Guest schedule changes may include work conflicts, travel conflicts, illness, timing issues, last-minute changes, or simply deciding another date works better.
When the guest’s own plans change, the ticket remains available as flexible credit.
⭐ Why Events May Be Adjusted
MyCheekyDate events are live, in-person experiences. The quality of the evening depends on real attendance, room balance, age range, venue conditions, guest flow, and overall event quality.
If an event is not shaping up to meet the standard guests signed up for, MyCheekyDate may adjust, cancel, or reschedule it rather than force a weak or poorly balanced room.
This is a quality-focused decision designed to protect the guest experience.
If MyCheekyDate cancels or reschedules an event, guests may request a refund under The Cheeky Guarantee.
⭐ Venue Updates or Changes
Very occasionally, a venue may change due to operational circumstances.
Examples may include:
renovations
staffing issues
private buy-outs
unexpected closures
venue scheduling changes
room availability changes
If this occurs, MyCheekyDate will update guests and work to preserve the event experience.
Depending on the situation, guests may be offered an updated venue, a new event date, or another appropriate option.
If MyCheekyDate cancels or reschedules the event, guests may request a refund under The Cheeky Guarantee.
⭐ Ticketing & Payment Processing
Tickets are processed securely through Eventbrite.
Eventbrite facilitates the transaction. MyCheekyDate handles guest support directly, including event questions, cancellations, reschedules, flexible credit, and refund requests when MyCheekyDate cancels or reschedules an event.
Eventbrite securely processes payments. MyCheekyDate does not access or store guests’ card details.
The goal is to keep support clear and simple.
⭐ How to Request Support
Guests can contact MyCheekyDate directly for help with:
event questions
company-cancelled events
company-rescheduled events
refund requests when MyCheekyDate cancels or reschedules
guest schedule changes
flexible credit
event transfers
venue updates
Smart-Card or match questions
Contact:
info@mycheekydate.com
Please include the name used to book, event city, event date, and ticket/order details if available.
⭐ How This Relates to Smart-Card Matching
MyCheekyDate events use our proprietary Smart-Card matching system.
The Smart-Card allows guests to privately select who they would like to see again after an event. It supports mutual-interest matching, guest privacy, future event matching, private select invitations, members-only experiences, and Curated Introductions.
This matters because the guest experience is not just about whether an event appears on a calendar. It is about whether the event can deliver a room that feels appropriate, balanced, and worth attending.
When MyCheekyDate cancels or reschedules an event, it may be because we believe the guest experience should be protected.
The Cheeky Guarantee exists to make the guest’s options clear when that happens.
⭐ What This Policy Is Designed to Do
This policy is designed to be:
clear
fair
easy to understand
consistent across cities
respectful of guests’ time
realistic about live-event operations
flexible when a guest’s own plans change
straightforward when MyCheekyDate cancels or reschedules
Live events are different from digital products. Attendance, venue conditions, timing, and guest mix all matter.
The goal is to protect the experience while keeping policies simple:
Company cancellation or reschedule = refund available.
Guest schedule change = flexible credit for any future MyCheekyDate event, at any time, with any amount of notice.
⭐ Still Need Help?
We’re real people, and we’re here to help.
Contact:
We respond with clarity, care, and event-specific support.
Helpful Links
The Cheeky Guarantee
Learn the clear difference between company-cancelled or rescheduled events and guest schedule changes.
Why Events Are Sometimes Rescheduled
Learn why live event quality, room balance, and venue conditions may require an event adjustment.
Managed Room Quality Standard
Learn how MyCheekyDate protects the guest experience before running an event.
Smart-Card Digital Matching
Learn how MyCheekyDate’s proprietary Smart-Card supports private mutual-interest matching and future curated opportunities.
Transparency & Trust
Read our broader trust hub covering Eventbrite, reviews, policies, Smart-Card matching, and guest support.
Eventbrite Top Organizer Recognition
See how this public Eventbrite designation reflects MyCheekyDate’s long-running event history, guest feedback, and trusted organizer presence.