Who processes my ticket purchase for a MyCheekyDate event?

All MyCheekyDate tickets are processed securely by Eventbrite. Eventbrite is the merchant of record for your purchase and handles billing, charges, and any eligible refunds in line with their policies. MyCheekyDate does not store or have access to your full card details.

What is your refund policy if I can no longer attend an event?

Because all ticket sales are processed by Eventbrite, any eligible refunds are handled under Eventbrite’s refund policy and the settings shown on the event listing. In most cases, we focus on flexible rescheduling and non-expiring credits, while Eventbrite remains the point of contact for refund requests and billing questions related to your original purchase.

Can I reschedule my MyCheekyDate ticket to another event?

Yes. Our approach is to be flexible and understanding whenever life happens. If you can no longer attend your booked event, you can typically be moved to a future date or receive a non-expiring event credit, subject to availability and reasonable notice. Exact reschedule options are outlined on our Refunds, Reschedules & Event Policies page and in your event confirmation.

What happens if MyCheekyDate postpones or cancels an event?

If an event is postponed or cannot proceed as planned, MyCheekyDate will offer guests alternative dates, locations, or credits, and the Eventbrite listing will be updated accordingly. For one-off cancelled events where a refund is applicable under Eventbrite’s policies, Eventbrite will manage any eligible refund to the original payment method as the merchant of record.

Do MyCheekyDate tickets or credits expire?

Event tickets are specific to the date and city selected at the time of purchase, but when we extend a offer a credit due to a reschedule or life circumstance, those credits are generally non-expiring and may be used toward a future MyCheekyDate event in the same city or an equivalent event, subject to availability and any terms noted in your confirmation.

Who should I contact about a refund, charge, or billing question?

For questions about the charge on your statement, refunds, or billing details, you should contact Eventbrite support directly, as they are the merchant of record and the holder of your payment details. For questions about event logistics, reschedules, or credits with us, you can reach MyCheekyDate via the contact information listed on our Policies and Transparency pages.

How do matches and Smart-Card results work after an event?

At most MyCheekyDate events, guests complete their preferences using our Smart-Card digital scorecard during or shortly after the event. Matches are then processed and typically sent by midnight or within a short, stated time frame. You will only be connected with other guests where there is a mutual yes, and contact details are shared in line with our privacy approach and event format.

What can I expect from a host-led MyCheekyDate event?

Our events are boutique and host-led rather than loud or gimmicky. A friendly host greets you, explains how the evening works, manages rounds and timing, and is available throughout the event for questions. We partner with vetted, low-key venues and aim for a relaxed atmosphere where conversation and chemistry can develop naturally in a series of short, guided mini-dates.

How does MyCheekyDate handle guest conduct and safety at events?

We have clear expectations around guest conduct and behavior, outlined across our Policies, Terms & Conditions, and Cheeky Promise. Our hosts are empowered to intervene if someone is making others uncomfortable, and we may remove guests or decline future attendance where necessary. We aim to curate kind, respectful, open-minded daters and to maintain a safe, welcoming environment at every event.

Where can I review all of MyCheekyDate’s policies in one place?

You can view our core policies and guest information on our Refunds, Reschedules & Event Policies page, our Refunds & Event Cancellations page, our general Policies & Guest Experience page, and our Transparency & Trust hub. Together, these outline how we work with Eventbrite, how reschedules and credits are handled, and what you can expect from us as a long-established speed dating company.

How does a typical MyCheekyDate speed dating event work?

Most MyCheekyDate evenings follow a simple, host-led format. You check in with the host on arrival, are shown where to sit or mingle, and then take part in a series of short one-on-one mini-dates. The host keeps time, announces when to rotate, and is on hand to answer questions throughout. After the event, you submit your preferences digitally using our Smart-Card, and we send any mutual matches within a stated time frame, often by midnight.

What happens when I arrive at the venue?

On arrival, you will be greeted by a MyCheekyDate host or team member who will check you in and confirm your event details. They will explain how the evening works, direct you to your seating area, and let you know when the first round will begin. If you have any questions about the format, timings, or Smart-Card, you can ask the host before the event starts.

How long are the mini-dates and how many people will I meet?

While timings can vary slightly by city and venue, most mini-dates last around five to seven minutes. Over the course of the event, you will typically meet a series of potential matches in your age range. The exact number depends on the event, city, and turnout, but the goal is always to offer a curated, comfortable number of quality conversations rather than a rushed or overwhelming experience.

How do I record my choices and get my matches after the event?

Instead of paper scorecards, we use a digital Smart-Card system. During or shortly after the event, you log your yes, no, or friend choices for each person you met. Once everyone has had a chance to submit, our system processes mutual matches and sends them to you, usually by midnight or within the clearly stated time frame. You only receive contact details where both guests have expressed a mutual yes.

Are the events really host-led, or am I on my own once I sit down?

MyCheekyDate events are deliberately host-led from start to finish. Your host greets you, explains the flow of the evening, keeps track of rounds and timing, and is available if you feel unsure, need a moment, or have a concern. We are not a loud microphone or whistle-based format; the host is there to quietly guide the room and keep things feeling relaxed and easy.

What kind of venues do you use for MyCheekyDate events?

We partner with vetted, low-key venues such as lounges, wine bars, hotel bars, and intimate restaurants that suit conversation rather than chaos. The aim is a chic but comfortable environment with seating arranged to support one-on-one chats. We avoid venues that are excessively loud, brightly lit, or crowded in ways that would make it difficult to hear or relax.

What should I wear to a MyCheekyDate event?

Most guests opt for smart-casual or slightly dressy attire—think date night, but comfortable. You do not need formal wear, but we encourage you to show up as the best, most confident version of yourself. Our focus is on kindness, connection, and conversation rather than strict dress codes, so choose something that helps you feel like you, just a touch elevated.

How do you handle gender balance and ratios at events?

We aim for a balanced event wherever possible and monitor sign-ups leading up to the evening. Like any live event, there can be last-minute changes due to illness, travel, or life happening, but our goal is always to provide a fair, enjoyable mix of guests in each group. Where appropriate, we may add extra time with certain matches, adjust rotations, or extend credits to keep things as fair and enjoyable as we can.

What if I arrive late or need to leave early?

If you are running late, we recommend contacting us or the venue where possible so the host knows to expect you. Depending on how late you arrive, the host may still be able to slot you into the remaining rounds. If you need to leave early, you may miss a portion of the rotations, but you can still use your Smart-Card to express interest in those you did meet. Any reschedule or credit options are outlined in our Refunds, Reschedules & Event Policies.

Do you offer LGBTQ+ or themed events, or is everything mixed?

We host a variety of event formats, including traditional opposite-gender matching events, LGBTQ+ events through our sister brand MyCheekyGayDate, and themed evenings in select cities. Availability varies by location and demand, and new formats are added over time. Your event listing will clearly state the type of event, matching style, and any theme so you can choose what feels right for you.

Is there anything I should do to prepare for my event?

We encourage you to arrive a little early, bring a warm and open mindset, and think of a few light conversation starters you enjoy. There is no need to script your evening, treat it like a job interview, or over-prepare. The most successful guests tend to be those who are kind, curious, and willing to have fun in the moment—trusting that real connection often comes from small, genuine interactions rather than pressure.

What to Expect at Your First MyCheekyDate Event | A Simple Guide

💛 Your First MyCheekyDate Event: What to Expect (Start to Finish)

A simple, clear walk-through of what actually happens — from arrival to matching.

If this is your first MyCheekyDate event, welcome — truly.
Whether you’re feeling excited, nervous, curious, or all three at once, this page is here to give you a clear, honest, step-by-step picture of what the evening looks like.

No mystery. No guesswork. Just a warm, real explanation of how your night unfolds.

⭐ 1. Arrival & Check-In

When you arrive at the venue, you’ll be greeted by a friendly MyCheekyDate host — often a team member who also works directly with the venue. This helps ensure a smoother experience, since many of our hosts already know:

the layout
the staff
the menu + drink offerings
the quieter corners and best flow for the event

You’ll receive your Smart-Card page link (your digital scorecard), and the host will guide you to your starting seat.

There are no name tags, microphones, or anything awkward — just a calm, easy welcome.

⭐ 2. A Casually Chic Venue Atmosphere

We scout venues with intention. Each location is chosen because it offers:

a casually chic vibe
an upscale-but-relaxed feel
great lighting
a warm layout for conversation
a “this could be a date spot” energy

Think stylish wine bars, boutique lounges, cozy modern restaurants — the kind of place you’d gladly return to for a second date.

⭐ 3. How the Rounds Work

Each conversation lasts just a few minutes — long enough to feel the spark, short enough to keep the night light and fun.

You’ll chat one-on-one, then the host will announce when it’s time to rotate.
Guests move in a smooth, easy flow without pressure or forced interactions.

You can talk about anything:
Life, interests, work, travel, music, why you came…
Keep it natural — not interview-style.

⭐ 4. Using Your Smart-Card

Throughout the night, you’ll mark your digital Smart-Card with:

💛 “Yes, I’d like to match”
🙂 “Friendly, but not a match”
✨ Notes to yourself

There’s no pressure — your choices are private.

After the event, the Smart-Card helps create accurate, mutual matches without any awkwardness.

⭐ 5. Breaks & Social Moments

There’s usually a short break halfway through.
This is a great time to grab a drink, chat casually, or just take a breath.

No one is pushed to mingle — it’s simply a friendly, spacious environment.

⭐ 6. Event Wrap-Up

When all rounds are complete, the host will close out the event and thank the group.
You’re free to stay, chat, or head home — whatever feels right.

Your Smart-Card will save automatically.

⭐ 7. When You Receive Your Matches

Most matches are completed after midnight. Check back to the Smart-Card portal for match details.

You’ll receive an email with your mutual connections — and from there, it’s up to you.

We love hearing about second dates, friendships, and long-term sparks that started in those five-minute conversations.

💛 A Final Note: It’s Normal to Be Nervous

Everyone feels a little unsure before their first event — but the moment you sit down, that usually fades.

You’re surrounded by kind, open, intentional people who came for the same reason you did:
connection.

We’re here to make that experience as warm, organized, and enjoyable as possible.