💛 Refunds & Event Cancellations

At MyCheekyDate, we want every guest to feel informed, supported, and treated fairly when plans change—whether on your side or ours.

Tickets are processed securely through our ticketing partner, Eventbrite, which acts as the merchant of record for payment processing. This means your payment details are handled safely and your order is recorded through a trusted platform.

While Eventbrite facilitates the transaction, MyCheekyDate supports all guest inquiries directly, including ticket, reschedule, and refund requests.

💳 Payments, Billing & Support

Eventbrite manages the secure payment side of your booking, including:

  • Card processing and encryption

  • Order confirmations and receipts

  • Billing records and account access

For any questions about charges or billing details, Eventbrite Support is available through your order confirmation or account.

For anything related to your event, ticket, or experience, you’re always welcome to contact us directly—we’re here to help.

🔁 If a MyCheekyDate Event Changes

Occasionally, an event may need to be adjusted, postponed, or cancelled due to venue changes, attendance balance, weather, or other factors.

When this happens:

  • We notify affected guests by email (and text when available)

  • Your ticket remains valid and may be used for a future event

  • We help you find another date that suits your schedule

If an event is rescheduled and you prefer not to attend, you may request a refund, and we will assist directly to ensure it is completed.

🤝 Our Approach to Rescheduling

We understand that life happens: work commitments, travel, illness, family emergencies, and everything in between.

Rather than rigid rules, we focus on:

  • Being responsive and human

  • Helping you find another event that works for you

  • Keeping communication clear, kind, and solution-focused

If you need to adjust your plans, simply email us at info@mycheekydate.com or reply to your event confirmation—we’ll assist.

🧭 How to Get Help With Your Ticket

  • For billing or card-related questions →
    Contact Eventbrite Support via your order confirmation or account

  • For event questions, rescheduling, or refund requests →
    Email info@mycheekydate.com
    or call 1-866-WE-SPEED (937-7333)
    Outside the US: 800 281 8528

Our team monitors events and communications closely so we can respond quickly and clearly.

💛 The Cheeky Promise

If anything ever falls short, we’ll work with you to make it right.

Every ticket is backed by our Cheeky Guarantee:

  • If an event is rescheduled, you can request a refund

  • If your plans change, your ticket never expires

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